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Jul 1, 2020

3 Easy Pieces: Hot Stories From Around the Web...

Improving Home Improvement: Home Depot & Lowe’s Lead In Volume But Trail In Customer Satisfaction

According to, big box giants Lowe's and The Home Depot may dominate the home improvement retail space, but they trail Ace Hardware in customer satisfaction.

And while Lowe’s beat out Home Depot in the J.D. Power’s Retail Satisfaction Study, Ace Hardware smoked them both. In fact, for 13 of the last 14 years Ace Hardware has been #1 for customer satisfaction, based on a 1000-point scale, with a score of 844, Forbes writes.

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Kitchen Is King, and 3 Other Insights From Houzz's Renovation Survey

Based on HOUZZ’s annual renovation survey, the most popular room to remodel in 2019 was the same as the most expensive room to remodel: the kitchen. Twenty-six percent of homeowners remodeled their kitchen last year at a median price of $12,000, ProRemodeler write.

Something else. Kitchens own the longest construction time, a metric new to Houzz’s annual renovation survey. On average, kitchen remodels took contractors 4.5 months to complete. That's more than a month longer than any other project. While kitchens do offer pros the best chance at higher per-project revenue, with the time it takes, it begs the question: is it worth it?

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The Best Dishwashers for Your Money, According to Interior Designers and Cleaning Pros

A dishwasher is an important piece of equipment in the modern-day kitchen, but it’s important to chose the right one.

“Reliability, water and energy efficiency, noise level and capacity.” According to Jamie Gold, a San Diego-based wellness design consultant, Mayo Clinic Certified Wellness coach and the author of three books on design and remodeling, these are the most important factors to consider when buying a new dishwasher.

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Nigel F. Maynard

Nigel F. Maynard is the Editor of PRODUCTS. 

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